It was quite surprising and awesome that this year Apple decided to give people a “heads-up” on when tickets for WWDC 2013 were going to be sold. I happened to be one of the lucky few people who were selected by my company to attend the event. So on April 25, 2013 at 9:45 AM, I fired up my browser to prepare myself for the intense “Black Friday”-like sale that was supposed to happen at 10:00 AM.
When the clock finally struck 10:00 AM, I quickly navigated the Apple website to login to my developer account, but all I needed to do was refresh the WWDC promotional page, and there was a convenient link on the page to purchase a ticket. I thought I was safe at this point, because I had to fill out all my information for the ticket while it was secure in my online shopping cart. Once I had finalized all my details for processing, I received an error message. This quickly put me into panic mode. When I refreshed the main promotional page at 10:02 AM, I saw a big “Sorry, tickets are sold out” message. It was at this moment, I knew I wasn’t going to WWDC 2013.
The next day, I had heard news about Apple offering some developers a second chance at purchasing a WWDC 2013 ticket. When I read over the news, I realized that it was the same situation that I had previously experienced. I began to get excited again at the chance of attending the conference. I waited and waited until I finally received a phone call and email from Apple stating that I had a ticket reserved, but I still needed to complete my purchase!
The email contained instructions and a single link to finalize the purchase. When I clicked on the link, I was asked to log in to my developer account again. I had no problem with this. Following the login screen, I was given a page that had a bunch of my developer information displayed. At the bottom, was a single “Purchase” button. I quickly reviewed all of the information displayed and clicked the button, only to be disappointed again.
I panicked again, but thought to try using other browsers. Safari – nope. FireFox – nope. IE – nope. Nothing worked.
I eventually sent out an email to Apple’s WWDC support with all the details. It’s been over a week now, and I haven’t heard back from them at all. A quick search found that other people were experiencing the same issue as me. Some of them have been able to get the issue resolved, but others are still left in the dark. I read that some people have called in and have been told that they shouldn’t worry because the ticket is reserved under their name.
I guess I’ll just continue the waiting game until this is fixed for everyone. Until then, I think it’s safe to say I’ll be there!